Shipping policy

At 1228Life, we are committed to delivering your order with care and efficiency.

Processing Time
All orders are processed within 2–5 business days. Orders are not shipped on weekends or holidays.

Shipping Time
Shipping times may vary depending on your location. Estimated delivery times are:

• Puerto Rico: 2–5 business days

• United States: 5–10 business days

• International: 7–21 business days

Please note that these are estimated delivery times and may be affected by carrier delays beyond our control.

Shipping Rates
Shipping costs are calculated at checkout based on your location and selected shipping method.

Order Tracking
Once your order has shipped, you will receive a confirmation email with tracking information.

Incorrect Addresses
1228Life is not responsible for orders shipped to incorrectly provided addresses. Please ensure your shipping details are accurate before completing your purchase.

Lost or Delayed Packages
If your package is delayed or lost, please contact the shipping carrier directly. If you need assistance, feel free to contact us at [your email address], and we will do our best to support you.

Thank you for trusting 1228Life to be part of your family’s journey.